Model Lookup

Serial Number Lookup

Where's my serial number?

Confirm Your Model Number

If your model begins with "01-" please remove it when you are using our search tool.

Model numbers may have multiple part options depending on the age of your cabinet. Find the model number on the left interior side of your equipment.

Please confirm you are buying the right part for your cabinet. Contact us by chat, email estorecoordinator@truemfg.com, or call us at 800-424-8783.

Live Customer Support

Need to talk to a real person? Call 800-424-8783 or email us at partsinquiries@truemfg.com

OEM Parts Direct

Order directly from the manufacturer ensures your equipment runs smoothly.

True Online Parts Search

Enter the serial number for your True product and find the replacement parts you need on TOPS. Authorized users only. Registration is required.