True Manufacturing Launches New B2B Estore
True® is excited to announce the launch of our new Parts Estore, designed to enhance your online shopping experience with advanced features and a streamlined interface. In this blog post, we’ll explore the key advantages of the new platform and how you can get started.
To access the new Estore, you’ll need to set up an account with us—either as a credit card account or a terms account, depending on your preference. Contact your True® Customer Service Representative today to activate your account and start enjoying all the benefits of the new system.
What’s New?
- A Secure, Modern Technology Platform
- Improved Part Search and Navigation Features
- 360° Product Images for Better Visualization
- Integration with True Online Parts Search (TOPS)
- Mobile-Friendly for On-the-Go Access
Modern Technology Platform with Enhanced Security
We’ve partnered with a leading eCommerce provider to bring you a platform that prioritizes security and innovation. The previous store, which was developed around the time the initial iPhone was introduced, served its purpose but lacked modern features. This new platform is not only more secure but will also continue to evolve, ensuring confidence in your transactions now and in the future.
Streamlined Navigation and Part Search
The new Estore is designed to feel familiar, with search and checkout features comparable to what you’d find on popular online shopping sites. What sets us apart is the ability to start your search with a serial number or model, making it easier than ever to identify the right part.
Want to see the system in action? Checkout this demo.
And as always, True’s industry-leading Customer Support Team is ready to assist if you need additional help.
360° Product Images
Our new platform includes 360° images for many parts, allowing you to view items from every angle for easier identification. While not all parts require this feature (e.g., gaskets can be identified by their profile and dimensions), we’re expanding the availability of 360° images to improve your experience further.
Integrated True Online Parts Search (TOPS)
TOPS, our tool for interactive parts identification, is now fully integrated into the new Estore. Covering most equipment from 2017 onward, TOPS features 3D functionality that allows you to zoom in on specific areas and drill down to the exact part you need.
For example, you can view a condensing unit and explore all associated components in detail.
Watch our tutorial here: TOPS System - How to Use True Online Parts Search - YouTube
And remember, our Customer Support Team is always available to assist with any questions.
Optimized for Mobile
The new Estore is optimized for mobile use, so you can access it anytime, anywhere. Whether you’re on your phone, tablet, or desktop, you can search for parts, log in, and check out with ease. Visit shoptrueoemparts.truemfg.com on any device to get started
Start Exploring Today
We’re thrilled to bring you this enhanced shopping experience and look forward to hearing your feedback. Contact your True® Customer Service Representative to set up your account and access the new Estore.