What Does “OEM” Actually Mean?
OEM stands for Original Equipment Manufacturer. An OEM part is made by the same manufacturer that produced the original piece of equipment—the OEM created the product specs and design. In the case of True® refrigeration units, a True OEM part is built by True, for True.
This means that when you order a True OEM part, you’re getting the exact component that was originally engineered for the unit—not a generic or “compatible” knockoff.
OEM vs. Aftermarket: What’s the Real Difference?
Aftermarket parts are made by third-party manufacturers who try to replicate the function of an OEM part. These parts may look similar, but they can vary in material quality, fit, and performance.
Key differences:
- Fit & Compatibility: OEM parts are designed specifically for the equipment model—no guesswork, no modifications.
- Performance: OEM parts maintain the equipment's original performance levels.
- Durability: Built to withstand the rigors of commercial environments.
- Warranty Protection: Using OEM parts can preserve the manufacturer’s warranty.
Cutting corners with aftermarket or knockoff parts might seem cost-effective up front, but they often lead to repeat service calls, voided warranties, and unhappy customers.
Why It Matters in Commercial Refrigeration
Commercial refrigeration equipment runs hard and is often in mission-critical environments—restaurants, grocery stores, hospitals. When a unit goes down, speed, precision, and reliability matter.
Using OEM parts ensures:
- Faster, first-time fixes (no returns, no workarounds)
- Peak performance and energy efficiency
- Compliance with safety and health standards
- Fewer call-backs and repairs over time
In short: OEM parts protect your reputation and your bottom line.
Trust True OEM Parts for Confidence in Every Repair
At shoptrueoemparts.truemfg.com, we stock only genuine True OEM parts—the exact components our equipment was built with. No guesswork, no substitutions. Just reliable, factory-backed performance you can count on.
Need help identifying the right part? Use our TOPS (True Online Parts Search) tool to search by serial number, view interactive diagrams, and find the correct part with confidence.
Ready to Make the Smart Choice?
Browse our full inventory of True OEM parts or contact our support team to get expert help from people who know the equipment inside and out.